Please follow these directions for all returns
Any unused item may be returned within 30 days after receiving for a refund or exchange. All returns must be post dated no later than 30 days after receiving.
We will not accept returns of certain items, including:
- Any item that is not in its original condition, is damaged or used, worn, missing parts, tampered, sized.
- Any item that is gas-powered or contains flammable liquids.
Used or worn products will not be credited back or exchanged for a new product. By wearing or using the product the first time, our return policy is void.
Please contact stating the reason why you are making a return. You will be provided with the correct return address then.
Unauthorized returns will be sent on your own risk as they can be misled and lost
Please enclose a message into the parcel with the following info:
- Order or transaction ID
- Your name and email address (must be same as in your watches-home.com account)
- Reason to return. If the reason is manufacturers or transportation defect please describe what exactly is wrong with returned item
Please insure your return package against loss in transit. The returned items must be properly packed as we are not responsible for damages during transportation.
Only manufacturers' defects are covered under warranty. This does not include intentional damage, or damage caused by misuse of returned item(s).
Returned item(s) is subject to final inspection before your return is processed.
Unless a refund is requested the returned item(s) will be replaced with the same one(s) or another available item(s) of your choice with the same or similar price.
You are responsible for the shipping cost of returning the items to us. We do not reimburse you for the original shipping charges. If you exchange the returned item(s) you WILL NOT be charged for repeated shipping when default shipping method is used. (See Shipping)
Please allow up to TWO weeks for returns processing through our facility.
Warranty
In the unlikely event that your item was received defective from stock, we offer a Warranty of 30 Days. We would First like you to email us your problem as many issues can be fixed or adjusted by yourself. If the item needs to be mailed back to us you will be given the mailing instructions.
This warranty does not cover the following:
- Refills of Replica Pens. We suggest you purchase a new authenticated refill. They are not expensive and will work much better than those you receive with the pen.
- Batteries that come inside quartz Replica Watches. The batteries are of standard types and are available everywhere in the world.
- Used or worn items. The Warranty is void if the item was in use. See Returns for more details. Please check carefully all the operations of received item(s), especially Replica Watches before you wear it.
- This warranty does not cover damage which is intentional and/or due to negligence.
Only those functions, features and characteristics stated in the product description are guaranteed.
